Myridax GDPR Privacy Policy

1. Introduction - Privacy Policy - 2023-08-12

Myridax ("we," "our," or "us") is committed to safeguarding your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Myridax is the data controller for the personal data we collect and process. If you have any questions or concerns about your personal data or this Privacy Policy, please contact us at privacy@myridax.cloud

3. Personal Data We Collect

We may collect and process the following categories of personal data about you:

Information you provide voluntarily: When you create an account, contact us, or use our services, you may provide personal information such as your name, email address, and contact details.

Usage Information: We collect information about your interactions with our services, including your IP address, device information, and usage patterns.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your activities on our website. For more details, please refer to our Cookie Policy.

Server Logs:
Our servers automatically record certain information, including your IP address, browser type, and referring/exit pages.

Payment Information: If you make a payment for our services, we collect and process payment-related information, such as your credit card details or other payment method information.

4. Purposes of Data Processing

We process your personal data for the following purposes:

Providing Services: To deliver our hosting and other services to you, including server hosting, customer support, and account management.

Improving User Experience: To analyze and enhance our services' performance and user experience, and to develop new features and functionalities.

Communication: To respond to your inquiries, send you service-related communications, and keep you informed about updates and promotions.

Marketing: With your consent, we may send you promotional materials and updates about our services.

Legal and Compliance: To comply with legal and regulatory requirements and to enforce our Terms of Service.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing your data is necessary for the performance of the contract between you and Myridax, such as providing the services you requested.

Legitimate Interests: We may process your data for our legitimate interests, such as improving our services and communication, and ensuring network and information security.

Consent: In some cases, we may obtain your explicit consent to process certain personal data, such as for marketing purposes.

6. Data Sharing and Disclosure

We may share your personal data with the following recipients or categories of recipients:

Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as hosting providers, payment processors, and customer support tools.

Business Transfers: In the event of a merger, acquisition, or transfer of assets, your personal data may be transferred to the acquiring entity or third party involved.

Legal Requirements: We may disclose your data if required by law or in response to valid legal requests, such as subpoenas or court orders. 

7. International Data Transfers

We may transfer and process your personal data outside of your country of residence. In such cases, we will ensure that appropriate safeguards are in place to protect your data, including using standard contractual clauses approved by the European Commission.


8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Subject to applicable law, you may have certain rights regarding the personal data we hold about you. To exercise your rights, please contact us at [email protected]

10. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at privacy@myridax.cloud.